Shipping policy

Shipping Policy

Thank you for shopping with Every's Jewel. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
During sales, holidays, or peak seasons, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Australia & New Zealand: 7–14 business days
Europe: 7–14 business days
Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping thresholds will be displayed at checkout.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided and your package is returned to us, additional shipping charges may apply to resend your order.

Delayed or Lost Packages

While we work with trusted shipping carriers, occasional delays can occur that are beyond our control.

If your order has not arrived within the estimated delivery timeframe, please contact our support team. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.