Refund & Returns Policy
Refund & Returns Policy
Returns
At Evora Jewels, customer satisfaction is important to us.
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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Items must be unused and in original condition.
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Items must include original packaging where possible.
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Proof of purchase must be provided.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be processed back to the original payment method.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photographs and order details.
Contact Us
Evora Jewels
22 High St
Knaphill
GU21 2PE
United Kingdom
Email: evorajewels@gmail.com